I had called to inquire several times in the past few weeks, and the lady on the phone was always very helpful. I also called around to several other bin rental businesses and 310-DUMP was the best deal and best money for product.
Lisa
I was very impressed with the service - timely phone calls, prompt and friendly service, reasonable rates. I will certainly use you again when the need arises.
Graham L.
Your workmen did a fine job – even came back later the same day to deliver an item I’d included by mistake. Thanks for the great service.
Mike M.
Fast and efficient pick of items, professional manner. Will certainly contact 310-DUMP again if the need arises.
Tracy G.
Thanks to all the Team members at 310-dump. It has been a very longtime since I have done business with a company where there is so much focus on the Customer and Customer Service from all areas within. From my first contact with your company through to the ordering to delivery and also pickup yesterday all Team members have been very pleasant, very helpful and have made this so easy and painless for me.
Marilyn H.
Thank you, I appreciated the prompt service. Your arranged delivery and pickup times were met and your prices were very reasonable. I was also thrilled with availability on short notice. Thanks again. I will definitely use 310-DUMP again, and tell my friends.
Angela W.
YOU CONTACTED ME IN A VERY TIMELY MANNER, THE DRIVER WAS VERY GOOD AND THE PRICE WAS REASONABLE. THANKS!! WE WILL CALL YOU AGAIN WHEN WE NEED YOU.
Marion S.
The experience was very good. I think there was an e-mail as soon as I booked on line followed by a call from Kim. She explained the process and everything happened as she said it would. The driver/helper that showed up were very professional, courteous and reasonable. I would have no hesitation in recommending your company to anyone that needed garbage removed.
Aroon S.
I was very impressed with the service provided. Telephone calls were quickly answered by knowledgeable staff. I was very impressed by the delivery guy. Very efficient, polite, friendly and accomodating. Initial e-mail was responded to so quickly, a very pleasant surprise. Will call if ever in need of your service again and would certainly recommend your company.
John T.
Your service was great. Kim called us Saturday morning and the container was there in the afternoon which was what we were hoping for. The driver who showed up with the container was excellent, he really knows his stuff. Should we ever need a container again or know of friends that do we would certainly recommend 310 DUMP. Also, being able to order on line was so easy.
Bonnie
I love dealing with your company and I think others could take a lesson from you.
Dianne B.
We have used you before and were very happy with the service but this time your company out did themselves. I phoned in the morning for a bin and by 4pm I had the bin delivered. The spot where the bin was going was difficult to access and your driver was very patient and polite and took his time to get it in.
Cheers!! Monica
Monica
"Thanks" for a job well done!
Arnold
Re: Removal of storage space junk - today (Oct.15)
As promised, I was called within the timeframe quoted, and the trucks arrived promptly. This junk removal was not an easy task, as many stairs had to be negotiated to get the job done.
I am totally impressed & extremely happy with the work that Sherman & John did. They were so cordial & polite, worked quickly and skillfully. There was absolutely NO damage, not a mark or scratch anywhere.
Wonderful work, professional service. Thank you, from a very pleased customer.
Sylvia P.
Your rep who delivered the bin was very friendly, professional and thorough
Jennifer
I am very impressed with your follow up and ability to accommodate the date of service I was looking for. I also received good feedback about you from one of my co-workers who also used your services. Thanks again!
Debbie P.
I would like to take this opportunity to advise you of the fantastic service I rerceived yesterday, after leaving an e-mail requesting a quote. Not only did I receive a telephone response within a few hours of leaving my e-mail, I was pleasantly surprised of the curtious service represtative. It is refreshing to speak with a company representative who is friendly and a joy to speak with.
Keep up the good work and I thank you for the prompt service.
Susan W.
Your two guys just left after taking a load of rubbish. They were excellent. Thanks again.
Jay
Very professional Service!
Dennis K.
Service was great, you contacted my by email and phone, they arrived when they said they would and did the job very quickly. i would definitely use you again and will recommend you to anyone needing this service.
Donna E.
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| Customer Service Pledge
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As a member of the junk removal and recycling industry in Canada, we proudly make this pledge to each and every customer we serve:
We are in business because of our valued customers.
- We pledge to always place your interests at front and centre of what we do.
Providing outstanding service is the right of our customers and is our first priority.
- We pledge to provide you with outstanding service, each and every time.
We are committed to being available to our customers.
- We pledge to have our call sales centre open 7 days a week. During the hours we are closed, you will be able to order a service and provide us with feedback online.
We are dedicated to excellence.
- We pledge our dedication to excellence and commitment to providing value-added service in a proactive, flexible, and efficient manner.
We will resolve any issues promptly.
- We pledge to listen to our customers and always present a caring attitude. We pledge to answer questions or resolve issues quickly and fairly within one business day if possible.
We are committed to the environment.
- We pledge our commitment to the environment. Although we are not a salvaging company or charity, we do our best to recycle, properly dispose of, and/or donate whatever we possibly can.
We are commited to customer satisfaction.
- We pledge our commitment to customer satisfaction as our number one priority. We are committed to exceeding customer expectations!
The owners, managers, and staff of 310-DUMP Junk Removal and Dumpster Rentals are committed to supporting this Customer Service Pledge.
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